How long does sign-up take at Crusado Casino?

The two screens take a few minutes. We run document checks separately and usually finish them within 10 days of a complete reply.

Is a promo code required?

No, the promo code field is optional. We credit the welcome stages without a code when your deposit is at least €20.

Can I change my currency later?

The currency you select on the first screen stays fixed. For a different currency, contact our support before your first deposit.

When do you request documents?

We can request documents before we credit a bonus, before a withdrawal or during anti-money-laundering checks, and you have 30 days to send them.

What happens with two accounts?

We allow only one account per person. We close duplicate accounts and remove any bonuses on them.

Crusado Casino sign-up: two screens, documents in 10 days

Opening your account

Press the registration button and enter your e-mail address and a password.
Choose your country of residence.
Select your account currency, which is fixed once you fund the account.
Enter a promo code if you have one, or leave the field blank.
Accept our terms and conditions and privacy notice; decide on marketing e-mails.
Press Next Step and complete your personal details on screen two.

Logging in afterwards

Your e-mail address and password are your login credentials on every device, because we have no app to install. You can reset your password from the login form, and we recommend logging out at the end of a session on a shared device.

Any current browser on a phone or a computer.
Password reset through the link on the login form.
We do not currently describe two-factor authentication in our terms.

How we verify your account

We request documents under customer due diligence rules, possibly before we credit a bonus and in any case before a payout. We may add a phone call or a face check to the review.

Document	Requirement	Checking time
Identity document	Certified copy in your name	Usually within 10 days of a complete reply
Proof of address	Matches your registered address	Usually within 10 days of a complete reply
Payment method ownership	Card, account or wallet you used for deposits	Usually within 10 days of a complete reply
Transaction history	In complex cases	May take longer

Your documents have to reach us within 30 days of the request, and we can close an account left unverified after that period and forfeit its funds. Upload your identity document and proof of address in the first week and your first withdrawal will not wait for a check.

Problems at login

Forgotten password: use the reset link and follow the e-mail.
No confirmation e-mail: check your spam folder, then ask our live chat to resend it.
Account locked: contact us in the chat with your account e-mail ready.
Duplicate account: we allow only one account per person and close the second one.
Currency chosen in error: the currency is fixed, so ask our support before any deposit.

Sign up and verification at Crusado Casino