Levels and benefits
Every level keeps the benefits of the one below and adds its own. We do not publish the exact thresholds between levels, and the ladder depends primarily on your deposits.
| Level | Weekly cashback | Payout handling | Withdrawal limits | Added benefit |
|---|---|---|---|---|
| 1 | 0% | 3 business days | €500 a day, €7,000 a month | Promotions, 24/7 chat |
| 2 | 0% | 3 business days | €500 a day, €10,000 a month | Personalised offers |
| 3 | 5% | 1 to 3 business days | €800 a day, €12,000 a month | Personal VIP manager |
| 4 | 10% | 1 to 2 business days | €1,000 a day, €15,000 a month | Exclusive trips, double limit |
| 5 | 15% | 1 business day | €1,500 a day, €20,000 a month | Triple limit |
Scroll horizontally to see the full table
Weekly cashback at Crusado Casino
We credit cashback each Monday to levels 3, 4 and 5 at 5%, 10% and 15% of the week's casino losses, capped at €1,000, €2,000 and €3,000. The wagering is 5 times at level 3, 3 times at level 4 and 1 time at level 5, with a minimum credit of €5 and a transfer cap of ten times the cashback. Live casino, sports and virtual sports do not count, and we renew your opt-in every four weeks while you keep playing.
How we calculate your level
We determine the level that applies to your withdrawal limits from the activity of the 90 calendar days before your request and from the ratio of deposits to withdrawals and bonuses. If you deposited heavily in one month and then paused, your level may be lowered when the window moves on. Playing with larger stakes to reach a level sooner adds expected losses that the extra cashback rarely covers.
- Progress is driven primarily by your deposits.
- We reassess your level over the previous 90 days.
- Downgrades are possible when deposits fall.
- We do not publish point thresholds per level.
Coins, challenges and our Exclusive Store
Separate from the VIP levels, our Weekly Challenges award up to 1,500 Coins for completing game-specific tasks. You spend Coins in our Exclusive Store on bonus money or free spins, with rewards starting at around €5. Our tournaments with live leaderboards run alongside, with minimum bets from €0.30 on live tables and €0.50 on slots.